Customer Space
- Check and compare your bills
- Visualize your consumption profile
- Submit your renewable natural gas (RNG) request
- Manage your payment options
- Sign up for the electronic billing
- Group your accounts
Choosing RNG is quick and simple
Choosing RNG is quick and simpleSwitch to clean energy without swapping out your appliances by choosing renewable natural gas —a type of energy that’s produced entirely from organic waste and plays a direct role in reducing greenhouse gas emissions.
Tips and advice
Reduce your energy consumption and you will lower your costs and your greenhouse gas emissions.
Energy efficiency grants
Énergir can provide you with several grants to help you choose energy efficient solutions for your home.
Helping you reduce your consumption
Énergir customers who install a smart thermostat are eligible for a rebate of up to $100.
Tips and advice
Reduce your energy consumption and you will lower your costs and your greenhouse gas emissions
A Certified Partner at your service
Your appliances maintenance and repairs are performed by Gaz Métro Plus or our network of Certified Partners.
Carbon monoxide: what you need to know
Natural gas is non-toxic. Carbon monoxide emanations, however, can result from poor combustion in poorly maintained appliances. Make sure your appliances are properly maintained.
Your are moving out?
Update your address in advance on your Customer Space.
New customer?
Have you just moved into a natural gas powered house?
95% of our clients agree
The Énergir team is committed to meeting your needs and we have a 95.1% customer satisfaction rating to prove it!
Fraudulent calls
Please note that we never contact our customers to ask for their credit card number. If you receive such a call, hang up and inform your local police force.
Learn about dual energy
Choosing dual energy means taking concrete action that has a positive impact on our planet and your energy bills.
How to switch to dual energy?
Easy. See the steps involved to getting the most out of your new appliances..
Certified Partners you can trust
These are the experts who take care of installing your natural gas appliances. Not only do they meet the highest quality standards, they also make sure that you get every grant you are eligible for.
Renewable natural gas (RNG)
Help make a difference for the planet by choosing renewable natural gas (RNG)
Purchase order
Do you want to switch to renewable natural gas?
Take action with Énergir
Organic waste makes an incredible raw material for producing renewable natural gas (RNG).
A safe energy source
Natural gas is among the safest energy sources out there, wich explains why nearly 200,000 Quebecers use it every day.
Prevention basics
Safety first: prevention is as easy as following your appliances' installation, usage and maintenance guidelines.
Carbon monoxide: what you need to know
Natural gas is non-toxic. Carbon monoxide emanations, however, can result from poor combustion in poorly maintained appliances. Make sure your appliances are properly maintained.
Payment methods
Énergir offers various payment options to help manage your bills. You can manage your payment options directly from your Customer Space or by contacting customer service.
- Balance your natural gas consumption budget throughout the year.
- Pay the same amount every month, based on your annual natural gas consumption and average temperatures for the past five years.
- Avoid paying a high balance at the end of your EPP period thanks to our monthly verification and adjustment if applicable.
- Convenient, the PAPP automatically pays your monthly bill from your bank account.*
- Forget about stamps, cheques and late payments.
- Payments are debited monthly on the date of your bill. You need to notify us in advance if you move or if you change your bank account number or your financial institution. You will be notified of any changes concerning your payments.
You may pay your bill with a credit card by using the service of a credit card payment provider such as Paymentus, online or by phone at 1-844-281-2715. Please note that an administration fee will be applied, and billed by the credit card payment provider on your credit card statement.
You can pay your bill via the website of your financial institution (caisse populaire or bank).
Are you a residential customer who is behind in your payments or unable to pay your account balance by the due date? You may be eligible for our support program for low-income households. We invite you to contact our Accounts receivable team at 514 598-3121 or 1 800 548-9611 so we can look at your situation together and reach a payment agreement that matches your financial situation. To properly assess your file, we will ask that you provide proof of income.
Choosing renewable natural gas is quick and easy
Switch to clean energy without swapping out your appliances by choosing renewable natural gas —a type of energy that’s produced entirely from organic waste and plays a direct role in reducing greenhouse gas emissions.
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